Insurance Other Insurance Topics Insurance Company Reviews Physicians Mutual Insurance Company Review By Janet Hunt Updated on November 25, 2021 Reviewed by Eric Estevez Fact checked by Hans Jasperson Fact checked by Hans Jasperson Hans Jasperson has over a decade of experience in public policy research, with an emphasis on workforce development, education, and economic justice. His research has been shared with members of the U.S. Congress, federal agencies, and policymakers in several states. learn about our editorial policies In This Article View All In This Article Ratings and Awards Insurance and Financial Products Policyholder Services The Bottom Line Contact Information Photo: Getty Images/LWA/Dann Tardif Physicians Mutual was started in 1902 by Edwin E. Elliott as a provider of health insurance to medical professionals. Since that time, it has expanded to become a national provider of life, dental, and supplemental health insurance as well as annuities and funeral pre-planning services. It provides coverage to customers in 50 states through a network of over 850 agents and through its online website. In 2012, Physicians Mutual began offering funeral pre-planning products. The Physicians Mutual family of insurance companies includes Physicians Mutual Insurance Company ($2.6 billion in assets and $269.8 million in total claims paid in 2020) and Physicians Life Insurance Company ($1.75 billion in assets and $163.2 million in total claims paid in 2020). The company headquarters is located in Omaha, Nebraska. Rob Reed is the current President and CEO of the company. Key Takeaways Physicians Mutual is a national provider of life, dental, and supplemental health insurance as well as annuities and funeral pre-planning services.The Physicians Mutual family of insurance companies includes Physicians Mutual Insurance Company and Physicians Life Insurance Company.Physicians Mutual has high financial strength ratings from AM Best and Weiss Ratings, as well as an A+ rating with the Better Business Bureau.The company website provides a 24/7 customer service center to policyholders; policy information, claims forms, and status updates are available online. Ratings and Awards Physicians Mutual has consistently high financial strength ratings from these insurance rating organizations: AM Best: “A” Excellent ratings for both Physicians Mutual Insurance Company and Physicians Life Insurance Company Weiss Ratings: “A+” Excellent rating for Physicians Mutual Insurance Company; “A-“ Excellent rating for Physicians Life Insurance Company Physicians Mutual has been a BBB accredited company since 1940. It has an “A+” rating with the Better Business Bureau. Over a three-year period (ending Dec. 29, 2020), there were a total of 62 closed complaints. This is a relatively small number of complaints about such a large company. In 2014, Weiss Research Associates published a study that measured overall customer satisfaction through customer responses. Physicians Mutual received a 97 percent satisfaction rating from customers who purchased a health or life insurance policy. In 2014, Physicians Mutual received the Arbor Day Award presented by the Arbor Day Foundation. The company has helped plant more than 250,000 trees and has a “Trees in Memory” program which plants a tree in honor of customers at the time of their death. The company has also received awards for workplace wellness as well as innovation in Medicare Supplemental Insurance options. Insurance and Financial Products Life Insurance: Three types of life insurance are available from Physician Mutual including Term Life Insurance, Whole Life Insurance, and Juvenile Life Insurance. Medicare Supplement Insurance: A Medicare Supplement insurance policy can help you pay for services not covered by Medicare, filling your gap in coverage. A representative can help you choose an option right for you based on your unique medical situation and needs. Dental Insurance: The dental coverage through Physicians Mutual pays for over 300 covered procedures including routine exams, fillings, crowns, and dentures. There is no deductible and you can choose your own provider. Supplemental Health Insurance: This policy pays cash benefits directly to you to help cover medical bills where your primary health insurance policy leaves off. A cancer insurance policy is also available to help pay for cancer treatments, drugs, therapies, and cancer specialists. The cancer policy also covers preventive care screenings. Annuities: Annuity plans are available through Physicians Mutual to help you with retirement savings and generate a retirement income. Immediate annuity and deferred annuity plans are available. Funeral Pre-Planning: The funeral pre-planning program allows you to pre-pay for a funeral with a death benefit that grows over time and also allows you to leave other insurance benefits to a beneficiary. The funeral policy is similar to a life insurance policy but the policy is specifically for the funeral home to pay for funeral expenses. Policyholder Services The company website provides a 24/7 customer service center to policyholders where they have instant access to view insurance policy information, forms to update personal information, pay your bill online, sign up for automatic bank withdrawal for policy payments, and access to frequently asked policy questions. Claims forms are available and downloadable from the company website. You can also check on the status of a claim online. The Bottom Line In business since 1902, Physicians Mutual has stood the test of time. It has excellent financial strength and customer service ratings. As a national provider, the company offers a comprehensive line of life insurance, supplemental health insurance, annuities, and funeral pre-planning services to customers nationwide. It is a good option to consider for customers shopping for the best value on an insurance policy. Not all coverage options are available in every state. Contact Information To learn more about what insurance products are available, to find an agent, or to receive an insurance quote, you can visit the Physicians Mutual website or call 1-800-228-9100, 8 a.m. to 5 p.m. Central Standard Time. Was this page helpful? Thanks for your feedback! Tell us why! Other Submit Sources The Balance uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read our editorial process to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy. Physicians Mutual. "Contact an Agent." Physicians Mutual. "Our Story." Physicians Mutual. "Financial Strength." Physicians Mutual. "Physicians Mutual Appoints Rob Reed as New President and CEO." Better Business Bureau. "Physicians Mutual Insurance Company." Physicians Mutual. "Physicians Mutual Earns 97% Satisfaction Rating from Health and Life Insurance Customers." Arbor Day Foundation. "Physicians Mutual Receives 2014 Arbor Day Award." Physicians Mutual. "Physicians Mutual Awarded Patent for Its Innovative Medicare Supplement Insurance Option." Physicians Mutual. "Get Affordable Life Insurance." Physicians Mutual. "Medicare Supplement Insurance." Physicians Mutual. "Get Affordable Dental Insurance." Physicians Mutual. "Cancer Insurance." Physicians Mutual. "Annuities from Physicians Life Insurance Company." Physicians Mutual. "Funeral Pre-Planning."