State Farm Insurance wants its insurance customers to know they can trust in the service they receive as is reflected in the company's popular motto, “like a good neighbor State Farm is there.” There are many reasons that insurance consumers can trust in State Farm Insurance. This Fortune 500 company has A.M. Best's highest financial strength rating of “A++” Superior. George J. Mecherle founded State Farm Insurance in 1922 as an option for farmers needing to buy automobile insurance.
From these early beginnings, the company has grown to over 17,000 agent with over 67,000 employees and has operations in the United States and Canada. With a revenue of over $64 billion, State Farm Insurance has written over 77 million insurance policies. Now as well as being able to purchase auto insurance, motorcycle insurance, homeowner's insurance, renters insurance, condo insurance and banking and financial services; State Farm Insurance now offers insurance customers a mobile insurance application call “Pocket Agent.”
State Farm's “Pocket Agent” insurance mobile application offers many helpful features to insurance customers including claims services, driving tips, insurance coverage and financial planning advice. This application in compatible with Android, iPhone, iPod Touch and State Farm also has a tablet application called MoveTools. The mobile application gives you access to your insurance policy and other insurance services from the convenience of your hand-held mobile device. Here are the basic features of the Pocket Agent mobile application.
- Find an Agent
- Access Proof of Insurance
- Pay Your Bill Online
- Find the Nearest hotel or gas station
- My Agent (This feature stores and records contact information for your local State Farm Insurance agent)
- Roadside Assistance Services
- Steer Clear Mobile (An application that helps you find what discounts you may qualify to receive)
- Driver Feedback (This feature actually scores your driving and gives you tips on how to improve your driving.)
- MoveTools (MoveTools is an application for tablets to assist you with your move. You can even create your own packing labels!)
Claims Services – The claims services available with State Farm's Pocket agent are one of the application's best features. You can file your claim through your mobile device as soon as you are in an accident which will save valuable time in getting your vehicle repaired and back on the road as soon as possible. The GPS feature will record your physical location and allow you to take picture of any damages to your vehicle. This saves you time and money in having an adjuster evaluate damages and schedule repairs to your vehicle.
Banking Services – Banking services are available to you through the Pocket Agent mobile application. This is a very useful feature not offered by all insurance mobile applications. Through the banking services available, you can:
- View Account Balances
- Transfer Funds
- View Pending and Posted Transactions
- View Detailed Credit Card Transaction History
You can use the State Farm Pocket Agent application with a variety of mobile devices and access your insurance policy information as well as other helpful insurance services 24 hours a day, 365 days per year. Insurance Networking News has ranked State Farm's Pocket Agent application as one of the top mobile applications in the nation. For auto apps, Pocket Agent ranked first. Criteria used for judging the ranking included ease of use, claims service capabilities, ability to receive an insurance quote online and policy services capabilities.
State Farm customers using the Pocket Agent application may call (888) 559-1922 for 24/7 toll-free tech assistance.
The only real disadvantage with the State Farm mobile application is that it is only available to current State Farm Insurance policy holders. New insurance customers who are looking to obtain a quote from State Farm Insurance will not be able to do so with the Pocket Agent application.